Project Management • QA • A.I. Prompting • Volunteer

Toledo, Washington

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Work

Brewmium LLC

Co-Founder · Project Management · QA · 2010 to present

Boutique software development company building custom mobile apps for variety of industries. I handle project management, quality assurance, and UX across our iOS, Android, and web work — and I’m the first set of eyes on most things before they ship.

For earlier work history, see linkedin.com/in/cindysamco.

Project Management

  • Collaborative scheduling, with a focus on getting everyone owning their own tasks and deliverables.
  • Thorough status reports for clients, team members, and upper management; written so people actually read them.
  • Project triage: roadblocks, scheduling adjustments, client expectations, feature changes. The day-to-day stuff that keeps a project moving.
  • Master gatekeeper (or is that key master?). I aim to be the “go-to” person for anything related to my project, so the rest of the team can focus on their work. If I can answer a question or solve a problem before it interrupts someone, I’m being successful.
  • Turning high-level features, requirements, and mockups into specifications that engineers can actually estimate from.
  • Identifying and managing outsourcing: localization, contract engineering, technical writing, production.
  • Comfortable with the usual project tracking tools. Add a new one to my plate and I’ll be up to speed quickly.

Quality Assurance

  • Black box testing Bugstress. I put myself in the role of your end user and find the issues that would otherwise stand in their way of a successful experience with your product.
  • Comfortable pointing out where the product may be lacking in user experience, while keeping the design (and the designers) in mind.
  • Q.E. — Quality Educator. I want to educate project stakeholders so they can make informed decisions about when a project is ready for the market or the client.
  • Editing and proofreading on the side (the English Literature degree pays off). Let me find your typos, grammar gaffs, widows, and orphans.

A.I. Prompting

  • Daily collaborator with ChatGPT and Claude, including Claude Code, on production work for Brewmium. Beyond chat-and-summarize: writing, reviewing, and shipping real code in partnership with my engineering co-founder.
  • Comfortable across the major tools (Claude, ChatGPT, and whichever new one drops next week). Each has its strengths; picking the right one is half the job.
  • Built and maintain Custom GPTs, including one for the City of Toledo for internal process coaching.
  • Generate marketing imagery and adapt it for web, print, and social.
  • A.I.-assisted analytics: turning data into questions, questions into prompts, prompts into something the team can actually act on.
  • Strong instincts for when to trust the model and when to push back. That judgment turns out to be the most valuable part of the skill, which is a bit funny coming from a Q.A. lead.

Technology

  • Proficient in Mac and Windows business and productivity tools: Microsoft suite, Adobe suite, Apple suite.
  • Adobe Photoshop for adapting existing mockups; sliced for the web, resized for an app, prepped for print.
  • Comfortable editing engineering assets directly: HTML, JSON, config files, simple PHP and JavaScript. With Claude Code in the mix, my reach extends further. I’ve been told I’d make a decent junior engineer if I had more formal coding training, though I prefer the PM and QA seat.

Volunteer

Most of my volunteer work happens at the intersection of “I have these skills” and “this small organization could really use them.”

  • Website work for Toledo Neighbors Program (Food Pantry), Toledo Thursday Market (Farmers Market), and Donna’s Place. Three small Toledo institutions, each with their own scope and quirks.
  • Toledo Neighbors Giving Garden mostly with my hands in the dirt rather than on a keyboard.
  • City of Toledo: previous website work, Custom GPT development, and process coaching for staff.

Education

Bachelor of Science in English Literature (Oregon State / Portland State). A degree that surprises people often enough to be a reliable conversation starter. Yes, B.S., not B.A.